专业要求:
学历要求:不限
工作经验:不限
薪资待遇:18-30万 年薪
招聘人数:若干
招聘对象: 社会人才
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工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:20-30万 年薪招聘人数: 若干
公司性质:其他公司规模:所属行业:
职位描述:
JD:2-4年办公室IT系统support。有SAP/oracle等经验更加。英文为工作语言。Responsibilities/KeyactivitiesEnsuresaneffectiveandefficientdailysupportofinscopeApplicationswithintheclusterBusiness.EnsuresallinscopeApplicationswithintheclusterfollowglobalJDEITsupportmodel,methodologyandtooling.WorkscloselywithlocalvendorstodeployprojectsandsolutionsintheclusterandwithGlobalApplicationsteamtoensureoperationalacceptancecriteriaarefollowed.Whenneeded,involvesotherGlobalteams(e.g.Security)tocoverspecificservice&operationselements.EnsuresApplicationSupportServices(Incident,Change,Useraccess,Monitoring)aredeliveredasperagreedcontractscopeandServiceLevelAgreements(SLA’s)andmanagesApplicationSupportVendorsaccordingly;ConnectswithClusterITManagertoensurethattheApplicationSupportServicesmeetBusinessexpectationsandthatsystematicfeedbackfrom/tothelocalBusiness&stakeholdersisregularlycollected/providedaroundthereportedperformanceofsuchServices;AlignswithCentralApplicationteamsonstandardizationandcontinuousimprovementsonSupportServicesModelsandPerformance;EnsuresAudit/Risk/SecurityCompliance(includinglicensing)ofApplications;SupportslocalactivitiesinApplicationRationalizationandApplicationLifecycle,inalignmentwithGlobalAIM,EnterpriseSolutionsandClusterITM.EnsuresregularupdatestotheConfigurationManagementDatabase(CMDB),bothintermsofcompletenessandaccuracy.InalignmentwithClusterITM,mayberequiredtosupportInfrastructureactivitieswithinthecountryofresidence.LiaiseswithlocalVendorsandclusterITApplicationstoprovideinputonProjectcostthatfurtherallowstheClusterITMtobuildsolidBusinessCasesaspartoftheI2Pprocess.EnsuresApplicationSupportServicesaredeliveredinacosteffectiveway;ResponsibleforbudgetcontrolandreportingofApplications(actuals,forecast,AOPsubmissions)towardsClusterITM;AccountableandResponsibleforPO’s,Good [详情]
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