Description Retail Banking and Wealth Management (RBWM)Retail Bank Greetering and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will: Achieve agreed performance objectives and fulfill customer’s needs with focus on Retail business banking new customer Build effective relationship with customer to develop sustainable relationship and to identify potential business opportunities and or liaise with Relationship Manager to provide products and services of Retail business Banking and Wealth Manager to customer Deliver the firm and enhance brand appeal with excellent services Proactively support others beyond activities particular to this role Establish and maintain strong working relationship with colleagues and other cross function as appropriate to serve customer needs Ensure customer satisfaction and maintain highest standard of excellence in customer service Maintain sufficient knowledge of relevant products and service available from the Bank Assist Team Leader to coach new staff and support team’s administrative issue Adhere to Standard Operating Procedures and sales quality requirements Ensure all sales processes are undertaken in accordance with regulatory requirements, HSBC Bank policy and Function Instruction Manual Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. Qualifications To be successful in the role, you should meet the following requirements: College degree and above education background 0-2 years working experience, with the sales experience in financial industry or other commercial consumer products will be a plus Good interpersonal, communication and presentation skills Equipped with risk control awareness and compliance Customer-oriented and with a self-learning attitude. Strong self-motivation, can work under pressure. Computer literate, with basic skillsets (MS Office).[******]You’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /RW/* Issued by HSBC Bank (China) Company Limited